Answered By: Doucette Library
Last Updated: Nov 01, 2016     Views: 277

At library locations where a login is required at the public workstations...

Question: Did you sit down at a computer that was already logged in? 

If so, the job will be sent to the Ricoh printer under that persons name.

Solution:

  • Log off of your computer station
  • Log on with your IT username/Password
  • Resend your print job to the Ricoh printer
  • After you log into the Ricoh printer your job will now show up in the queue.