Answered By: Doug McDonnell
Last Updated: Nov 22, 2017     Views: 39

  • Fines for all circulating materials accrue at $1.00 per day, per book, for 15 days—except on reserve items. After that, you will be assessed the $15.00 overdue fine, the book’s replacement cost and a $15.00 processing charge.
  • Reserve fines for one- and two-hour loan materials, and for three-day loans are $1.00 per hour.

Fines can be paid at any Borrowing Service Point except the High Density Library. The Taylor Family Digital Library Service Desk and the Health Sciences Circulation Desk accept payment by cash, cheque, debit card, Mastercard or Visa. Fines can also be paid with Mastercard or Visa by phone at 403-220-5963.

Blocked from checkouts or renewals 
If you have overdue books or over $10.00 in overdue fines, you are blocked from renewing or checking out items until your account is paid in full. 
Please contact the Borrowing Service Point where you have overdue books or fines to resolve the issue and restore your borrowing privileges.

Reminders

We will send an email three days before your due date reminding you to return or renew your material, as long as the library has your current email address on record. Due Date Reminders are only sent for material with a loan period of two weeks or longer, and will only be sent by email.

Overdue notices and the initial notice for lost books will be sent to your email address on record. If the library does not have your current email address, notices will be sent to your mailing address.

To make sure that the library has your current email address: