Q. How do I place a Patron Scan on Demand request? What information do I need to provide when submitting a request?

Media

• 00:00: This video shows how to submit a Scan on Demand request for a short excerpt from a

  00:04: print book or journal in our library collection.

  00:08: Go to the library webpage and look up the title.

  00:11: Once you have located the print title, click on it. Please note that if an

  00:15: electronic copy is available and you submit a Scan on Demand request for the print

  00:19: version, your request will be rejected and a link to the electronic resource will be

  00:24: provided in the notification email.

  00:27: You must sign in to submit a Scan on Demand request.

  00:31: Once you have signed in, click the Scan on Demand button.

  00:35: Complete all required fields, including the chapter or article title, author, and page

  00:40: range. Review and acknowledge the copyright notice.

  00:45: Once you have completed the form, click “Submit Scan on Demand Request.”

  00:50: You will see a confirmation box indicating that your request has been placed.

  00:56: To check the status of your request,

  00:57: go to My Requests in your library account.

  01:01: On the My Requests page, you can check the status of your Scan on Demand request.

  01:05: A status of “Not Started”

  01:08: means your request is awaiting approval.

  01:10: You can also cancel the request while it is in this status.

  01:15: The In Process status means your request has been approved and added to

  01:19: the fulfillment queue for scanning.

  01:21: Please note that if your request exceeds copyright allowance, or if you have already

  01:25: received an excerpt from the same book or journal issue within the past four

  01:29: months, your request will be rejected and you will be asked to place a hold on the

  01:32: physical item.

  01:34: You can also cancel the request while it is in this status.

  01:38: You will receive an email with a link to download the PDF of your requested

  01:42: excerpt.

  01:43: At this stage, your request is complete and will no longer appear under My Requests

  01:47: in your library account.